Workflow Action: Remove Contact Follower

The “Remove Contact Follower” action seamlessly integrates into workflows, facilitating the automated removal of followers from contact profiles. By eliminating the need for manual intervention, this feature streamlines follower management processes and enhances overall workflow efficiency.

How to Use

1. Access Workflow Editor: Navigate to Automation on the left > Workflows on the top and create a new workflow or edit an existing one

2. Add Action: Select the option to add a new action within the workflow editor interface.

3. Select “Remove Contact Follower”: Locate the “Remove Contact Follower” action among the available options and add it to your workflow.

4. Set Up Action Parameters: Specify which contact’s followers you want to remove by selecting their profile.

5. Monitor and Review: Keep an eye on the workflow execution and check the results to ensure followers have been successfully removed.

Example

Configuration Example:

In a workflow where contacts are reassigned based on their engagement stage:

Action Name: “Remove Contact Follower”

Workflow Steps:

• Trigger: Opportunity Status Changed – This trigger activates when an opportunity linked to the contact is marked as “Closed.”
• Action: Remove Contact Follower – This action removes the follower assigned to the contact.

FAQs

How do I know if the followers have been removed successfully?
Monitor the workflow execution results and review the contact profiles to verify that the followers have been successfully removed.

Can I customise the criteria for removing followers?
Yes, you can use a combination of Workflow triggers and other Workflow actions before you remove a follower to ensure they are only removed when you intend them to.

Is it possible to undo the removal of followers once the workflow has been executed?
Typically, the removal action is permanent. Ensure that you review the contact profiles before executing the workflow to avoid unintended changes.